Privacy Policy
Last update: May 25, 2023
Effective date: May 25, 2023

This Privacy Policy describes the rules of Sineha Spices, Quebec, Canada, e-mail: contact@sinehaspices.com, regarding the collection, use and disclosure of your information when you use our website (https://sinehaspices.com) (hereinafter the «Service»). By accessing or using the Service, you consent to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent, please do not access or use the Service.

We may modify this Privacy Policy at any time without notice and will post the revised version on the Service. The revised Policy will be effective 180 days after it is posted, and your continued access or use of the Service after that time will shall constitute acceptance of the revised Policy. We therefore recommend that you consult this page regularly.

1. Information we collect :

   We collect and process the following personal information about you:

   1. Name
   2. Email address

2. How we collect your information:

   We collect/receive your information in the following ways:

   1. When you fill in a registration form or send us your personal data
   2. When you interact with the website
   3. From public sources

3. How we use your information :

   We use the information collected for the following purposes:

   1. User account creation
   2. Gathering customer feedback
   3. Payment processing
   4. Order management
   5. Site security
   6. User-to-user comments
   7. Dispute resolution
   8. User account management

   If we wish to use your information for any other purpose, we will ask for your consent and will only use your data with your consent and only for the purposes indicated, unless otherwise required by law.

4. Share your information :

   We will not transfer your personal information to third parties without your consent, except in the limited cases described below:

   1. Analysis and statistics

   We require these third parties to use your personal information only for the purposes agreed and that they do not keep it than necessary.

   We may also disclose your personal information in order to: (1) comply with a legal obligation, regulation, court order or other legal process; (2) enforce our agreements, including this Privacy Policy; (3) respond to claims that your use of the Service violates the rights of a third party. In the event of a merger or acquisition of our company, your information will be transferred to the new acquirer.

5. Keeping your information :

   We will keep your personal information between 90 days and 2 years after the closure of a user account, or for as long as necessary to fulfill the purposes described in this Policy. Certain data may be retained for longer periods for legal reasons (record keeping, compliance with tax obligations, fraud prevention, etc.). Anonymous or aggregated data, which does not allow you to be identified, may be kept indefinitely.

6. Your rights :

   Depending on the applicable law, you may have the right to access your personal data, rectify, delete, receive a copy of, limit or refuse the active processing of your personal data, request that it be transferred to another entity, or withdraw your consent. You can also lodge a complaint with a competent authority. To exercise these rights, write to us at: contact@sinehaspices.com. We will respond in accordance with current legislation.

   You can also opt-out of receiving direct marketing communications by writing to us at the same address.

   Note that if you refuse to provide the necessary information or withdraw your consent, certain services may no longer be accessible.

7. Cookies :

   To learn more about the use of cookies and your choices, consult our Cookie Policy.

8. Safety :

   The security of your information is important to us. We use reasonable measures to prevent the loss, misuse or unauthorized alteration or unauthorized alteration of your data. However, as no system is infallible, we cannot guarantee absolute security. Consequently, any transmission of information is at your own risk.

9. External links and use of your information :

   Our Service may contain links to other websites not operated by us. This Privacy Policy does not apply to the practices of such third parties. We encourage you to carefully read the privacy policies of each site you visit. We assume no responsibility for the content, practices or privacy policies of these third-party sites.

10. Data controller :

    If you have any questions or concerns about the handling of your information, please write to: contact@sinehaspices.com. We will handle your request in accordance with the law.